Meet Your Local Technology Helper
Hi, I’m Thomas. I combine years of professional technical experience with a patient, friendly approach to make your home technology simple, safe, and stress-free.
Who Are We
Simply Supported is a patient, family-focused tech help service built specifically for Non-Tech Savy people & seniors in Greenville and surrounding areas. We come right to your home to set up, secure, and fix your smartphones, Tablets, and everyday smart devices. We skip the confusing tech jargon and focus entirely on face-to-face, unhurried learning so you can use your technology with total peace of mind and complete independence.
Our Mission
Our mission is to take the fear and frustration out of modern technology for our local community. We believe that everyone deserves to use their devices safely and confidently without being overwhelmed by confusing terms or rushed by corporate hotlines. By providing patient, in-home guidance, we ensure you stay securely connected to your family, your banking, and your digital life at a pace that is completely comfortable for you.
What We Do Help With
- New Device Setup
- Troubleshooting & Fixes
- Account Creation
- Virus & Spam Removal
- Password Changes
- Patient Education
Our Simple 6-Step Process
01.
Schedule
We start with a quick, friendly phone call or message to find a day and time that works perfectly for your calendar. No waiting around in vague 4-hour delivery windows—we pick an exact time, and we stick to it.
02.
Step In
We arrive right at your front door with a smile, a professional background check for your absolute peace of mind, and a readiness to listen. We sit down with you in the comfort of your living room to chat about exactly what your devices are doing.
03.
Survey
Before we click a single button, we carefully look over your device, your internet connection, or your remotes. We diagnose the issue thoroughly and explain exactly what needs to happen in plain, simple English with zero confusing tech jargon.
04.
Solve
We roll up our sleeves and get to work. Whether it’s clearing out a nasty virus, setting up your new smart TV, or organizing your passwords, we fix the problem correctly and efficiently right in front of your eyes.
05.
Share
We don’t just fix and run. We patiently guide your hands through your device, sharing clear, step-by-step instructions. We go entirely at your pace, making sure you can confidently write down notes and repeat the steps yourself.
06.
Secure
Before we head out, we double-check that your privacy is fully protected, lock in your $25 special offer pricing, and leave you with total peace of mind knowing your home technology is running smoothly and safely.
Why Choose Us?
We skip the confusing tech jargon and focus entirely on your peace of mind.
🐢 Infinite Patience & No Tech Jargon
There is no such thing as a silly question. We speak in plain, clear English and go entirely at your own pace. We will happily review how to use your smartphone, tablet, or TV remote as many times as it takes until you feel 100% comfortable writing down your own notes.
🔒 Certified Security & Total Privacy
Your home, your devices, and your private data are treated with the highest level of respect. We ensure your personal information stays entirely safe and locked down.
🤝 A Friendly Neighbor, Not an Automated Robot
Say goodbye to waiting on hold for hours or shouting at automated phone menus. We are locally owned right here in Eastern North Carolina. We bring patient, face-to-face assistance directly to your living room so you can learn comfortably in the environment you use every day.
💰 Honest, Clear, Flat-Rate Pricing
You will never have to worry about hidden fees, confusing contracts, or surprise bills. We keep high-quality tech help accessible to everyone in our community with transparent, flat-rate pricing—including our straightforward $25 introductory in-home session.
Some Numbers
Over a Decade of Expertise, Driven by Community
Years of Experience
People Assisted
Request Patient Help in Less Than a Minute
No confusing steps or stressful tech terms. Just let us know how to reach you and what you need help with, and we will get right back to you within 30 minutes to schedule your $25 in-home session.